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Password retrieval
The password is set by the user and unfortunately we do not have access to it. At this time you have 2 options. 1> Reinstall etc. If you do regular backups, you can restore your data and only have to reenter your activity since your last backup. 2> Email us the file called 'Timecard.mdb'. We will have our tech support remove the password and email the file back to you. You can then copy your existing 'timecard.mdb' file with the new one, then set a new password. If you choose this option, please note that there is a $100.00 service charge which must be paid by credit card at the time the file is emailed (include your credit card number and expiration date with the email). Also note that our tech support guys will have access to all of your payroll information that is contained in etc. If this is a concern, then please do not choose option 2.